Contact Us

Many common questions are answered in our FAQ and policy pages. Please review the following before submitting a request:

  • 📦 Order Status: Orders process within 3–7 business days before shipping

  • 🔁 Returns: All sales are final unless an item arrives damaged or incorrect

  • 📏 Sizing: Please review size charts carefully before ordering

  • 🚀 Drop Orders: Limited drops are final sale and may take longer to process

If your item arrived damaged or incorrect, please include:

  • Your order number

  • Clear photos of the item received

  • A brief description of the issue

This helps us resolve your request faster.

We’re here to help.

If you have questions about your order, products, or upcoming releases, please reach out using the contact information below. Our team is committed to providing clear, timely support.

Email

📧 Info@t-shirtstrategy.com

Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM (Pacific Time)

We aim to respond to all inquiries within 1–2 business days. During high-volume periods or limited drops, response times may be slightly extended.

For faster assistance, please include your order number (if applicable) in your message.

Thank you for supporting a Black-owned, community-driven brand. We appreciate you and look forward to connecting.